The bus station is open for travellers every day from 05:00 to 23:00, and from 23:00 to 05:00 travellers can use the night waiting room. In evening hours announcements are made through loudspeakers.

The Bus Station building layout

The ground floor part of the Bus Station’s hall:

• Ticket offices
• Polonus travel agency
• Waiting room for travellers
• Night waiting room for travellers
• “Aura” Travel Centre
• Left luggage room
• Luggage deposit boxes
• Currency exchange
• Hairdresser
• “Ruch” press lounge
• “Rossman” health and beauty shop
• Gastronomical pavilions
• Commercial pavilions

The mezzanine in the Bus Station’s hall:

• Post office
• “Cora” shop

From the eastern side of the Bus Station’s building there are:

• PKS bus arrival platforms
• City bus stops
• A parking lot for passenger cars
• A taxi stand

From the western side of the Bus Station’s building there are:

• Departure platforms for national connections, stands from 1 to 9.
• Departure platforms for international connections, stands 13 and 14.

Ticket offices

There are five ticket offices on the Bus Station’s premises, which, thanks to the Bus Station’s integrated service system, sell tickets for the bus connections departing from the Warszawa Zachodnia Bus Station and Warszawa Stadion Bus Station. Professional and friendly ticket office employees accept payments in cash and with debit/credit cards. Tickets for connections of PKS "POLONUS" w Warszawie spółka akcyjna (PKS "POLONUS" in Warsaw, a joint stock company) can be bought 30 days in advance before the scheduled bus departure date and tickets for connections of other carriers can be bought 14 days in advance. In case of connections of PKS "POLONUS" w Warszawie spółka akcyjna, return tickets can be also bought 30 days in advance before the scheduled bus departure date. Ticket offices also sell travel coupons for special occasion connections offered by PKS "POLONUS" w Warszawie spółka akcyjna. Ticket offices are open daily from 05:30 to 22:00.


 

Information

At the information desk you can get information about all connections departing from and arriving at the Warszawa Zachodnia and Warszawa Stadion Bus Stations, ticket prices, availability of seats in busses and a lot of other useful information for travellers. We also offer cashless ticket sales for busses going in all directions from the Warszawa Zachodnia and Warszawa Stadion Bus Stations. At the information desk you can get exhaustive information about special connections offered by PKS "POLONUS" w Warszawie spółka akcyjna. The information desk is open every day from 07:00 to 19:00, and outside of these hours you can get information from ticket office employees.
It is possible to get information about connections and to book tickets on the phone, by calling the 24/7 hotline: 703 40 33 30; rate per connection amounts to PLN 2.10 net, i.e., PLN 2.56 including VAT for a full minute of connection.

Bus tickets for international connections

Tickets are sold by “Aura” Travel Centre

Open on weekdays from 08:30 to 18:00

On Saturdays from 09:00 to 14:00

Services:

• Left luggage room
• Open Monday to Saturday, from 06:00 to 19:30, on Sundays from 06:00 to 19:00; on the Bus Station’s premises it is also possible to use luggage deposit boxes available during the bus station’s opening hours.
  
   
• Post office
  Open Monday to Friday, from 08:00 to 20:00
   

• Currency exchange
  Open Monday to Friday, from 08:00 to 18:00
  On Saturdays from 08:00 to 15:00
  On Sundays from 08:00 to 14:00
   

• Hairdresser
  open daily from 09:00 to 18:00

•  Shops

Ruch” press lounge
Open during the Bus Station’s opening hours

- “Cora” shop
Open Monday to Friday, from 10:00 to 19:00
On Saturdays from 10:00 to 16:00
On Sundays  from 10:00 to 15:00

 - “Rossman” health and beauty shop
Open during the Bus Station’s opening hours

• Restaurants
  “Czarcia Chata” restaurant bar – open 24/7
  “M M” restaurant bar – open during the Bus Station’s opening hours

• Communication:
  
  -railway connections: by train, WKD, SKM (commuter trains) to the Warszawa Zachodnia Railway Station
   The bus station is in close proximity to the PKP Railway Station
    (passage through an underground tunnel)
  
  - city communication: buses leaving from ZTM bus stops
   Dw. Zachodni bus stop: 127,130,154,158,172,184,187,382, 517, 523, 717, night busses: N35, N85
  The bus station is located in the centre of the city, which guarantees access to city communication. On the eastern side of the Bus Station there are city bus stops.       .
   

• Taxi service
  The official taxi corporation providing services at the Bus Station’s premises is “Halo Taxi”.
  “Halo Taxi” has a special taxi stand on the eastern side of the Bus Station.

The location of the PKS Warszawa Zachodnia bus station